Did you know that there’s a way to cancel an order on Deliveroo? This is good news if your stomach is not ready for another round of spicy noodles or if you are simply not feeling like having a hotdog for dinner. Believe it or not, you can actually cancel your order and get a full refund before it even arrives at your doorstep.
In this blog post, we’ll show you how to cancel an order on Deliveroo and get a full refund so you don’t have to worry about wasting money.
How to Cancel an Order on Deliveroo
We know you don’t want to eat that double cheeseburger, but how do you cancel the order? Luckily, it’s quite easy and straightforward to cancel your order on the Deliveroo app. All you have to do is follow these steps:
- Tap on the order
- Tap on Cancel order
- Confirm cancellation
Why you can cancel an order on Deliveroo
There are several instances when you can cancel your order on Deliveroo. The most common reason is if you decide to change your order after you have already placed it. If you notice that the restaurant you have chosen offers different types of meals, you can simply click the wrong meal and choose the alternative instead.
You can also cancel an order if the restaurant is not able to deliver the meal to you on time. This is usually the case with very busy restaurants on the weekend when hundreds of customers order their meals at the same time. You will be notified about the expected arrival time of your food on the app. If the delivery person is more than 10 minutes late, you can cancel your order and get a full refund. Keep in mind that this option is only available during the weekend.
If you notice that the meal is not as advertised, you can also request a refund from Deliveroo. For example, if you ordered a steak and found out it is actually a vegan meal, you can cancel the order and ask for a full refund.
Is there a fee to Cancel an Order on Deliveroo?
Luckily, you will not have to pay any fee if you decide to cancel your order. This is because you are not charged until the order is delivered at your doorstep. Since you do not have to pay for the order if you decide to cancel it, you can actually use this feature to get a free meal.
However, there are some limitations to this. You can’t simply order a meal and cancel it whenever you want to get a free meal. Instead, you must order from a specific restaurant that offers a “free cancellation” option. This type of restaurants will allow you to order a meal and cancel it without any problems. If you order from a standard restaurant, there is a chance that the delivery person will not be able to cancel the order and return to the restaurant.
Now that you know how to cancel an order on Deliveroo, you don’t have to worry about wasting your money. If you decide that you don’t want the food anymore, you can simply cancel the order and get a full refund. The cancellation process is straightforward, and you can also use this feature when the restaurant is too busy to deliver your meal on time. However, you must be careful with this option because there is a risk that the delivery person will not be able to navigate the app and cancel the order.