How To Cancel Gojek Ride

If you need to cancel a Gojek ride, there are a few ways you can go about it. You can either use the Gojek app, call the customer service number, or send a message to the driver.

How To Cancel Gojek Ride

There are a few ways to cancel your ride with Go-Jek. You can either: 1. Cancel through the Go-Jek app: Open the Go-Jek app and go to the ‘My rides’ tab. Select the ride you want to cancel, then hit ‘Cancel ride’. 2. Cancel through the Go-Jek website: Go to the Go-Jek website and sign in. Select ‘My rides’

– cellphone or computer with internet access – gojek app installed

  • Tap on the ride you want to cancel tap on the three
  • Tap on the three lines in the top left corner
  • Open the gojek app and log in
  • Select ‘ride’ from the menu

– Gojek riders may cancel the ride for various reasons. – Cancelling a ride before it begins is free, while cancelling a ride after it has begun will incur a cancellation fee. – Cancellations must be made at least five minutes before the ride is scheduled to begin in order to avoid incurring a fee. – Cancelling a ride after it has begun will also result in a negative rating for the rider.

Frequently Asked Questions

How Do I Contact Gojek Customer Service?

The best way to contact Gojek customer service is to use the company’s official website. There, you can find a range of contact options, including a live chat service, email support, and a telephone helpline.

Is There Waiting Fee For Gojek?

There is a waiting fee for Gojek, which is determined by the distance between the two locations.

How Do I Cancel My Gocar Account?

If you would like to cancel your GoCar account, please email us at with your full name and GoCar account number, and we will be happy to assist you.


There are several ways to cancel a Gojek ride. Riders can cancel their ride through the Gojek app, by calling customer service, or by sending a message to the driver. Cancelling a ride through the app is the quickest and most convenient way to cancel.

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