How To Change Shipping Address On Ontrac

When you sign up for the Ontrac shipping management software, one of the first things you need to do is update your profile with your new shipping address. This makes it easier for your company to send packages to you and also ensures that you get them in a timely manner. You might be curious as to how you can change your address on Ontrac, but don’t worry — it’s actually pretty easy. In this article, we’ll go over some tips on how you can change your shipping address in three simple steps.

Know What to Expect When You Change Your Address

If you decide to change your shipping address on Ontrac, you need to know that only the address on your account will change. If a customer is already expecting a package from you, they will not be notified of the new address. If you need to change the address on a package that is already in transit, you’ll have to file a change of address request with the shipping carrier.

Typically, change of address requests take between one and three business days to process. Also, if you decide to change your address on Ontrac, you’ll need to make sure that you have a valid address. If your address is invalid, Ontrac will not allow you to save your changes. You also need to keep in mind that you can change your address as often as you want — but you’ll need to go through the same three-step process for every single change.

How to Update Your Ontrac Shipping Address

If you want to change your shipping address on your account, you’ll first need to go to your account settings by clicking on your name in the upper-right corner and selecting “Settings.” When you’re on your account settings page, select “Shipping Address.” From there, you’ll have the option to change your address as well as your preferred shipping carrier. After that, click “Save Changes” at the bottom of the screen to save your new shipping address.

Step 1: Go to Your Profile

If you’ve already created an account on Ontrac, go to your profile and select “Shipping Address” from the drop-down menu in the upper-right corner. If you’re on your mobile device and don’t see this option, you can also go to the Account page, select Account Settings, and then Shipping Address. After that, you’ll need to select your country and state/province. From there, you can select your city, street address, and apartment/suite number.

Step 2: Change Your Address

After you select your city, you’ll be prompted to change your address. Type in your new address, double-check it to make sure it’s correct, and then select “Save.” It’s important to note that you should only change your address if you are certain that it’s correct. If you mistakenly change your address, you’ll have to start all over again.

Step 3: Confirm and Save

Ontrac will then pop up a popup window that confirms that your new address has been saved. You’ll also see a note at the bottom of the popup that says, “Your address has been saved.” After that, you should be all set. Ontrac will send all of your incoming packages to your new address from that point forward. You also need to make sure that your customers know about your new address — so be sure to tell them. If you have any questions, you can always ask one of Ontrac’s live chat representatives.

In Closing

There are a few ways to change your shipping address on Ontrac. You can call Ontrac customer service at 1-800-334-6861, go online to the Ontrac website and change your address under “My Account,” or send an email to with your new shipping address.

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