How To Contact Thredup When Purchase Doesnt Arrive

If your purchase doesn’t arrive, you can contact ThredUP in a few different ways. You can reach out to them through their website, through their app, or by email. You can also give them a call at 1-888-590-THRED (8473).

3 Steps to Contact Thredup When Purchase Doesnt Arrive

If a purchase from thredup does not arrive, the best way to contact them is through their customer service page on their website. From there, thredup can be reached by phone or email.

If you don’t receive your purchase from ThredUP within the expected time frame, it’s important to contact customer service right away. Timely communication will help to ensure that you receive your purchase as soon as possible, and will also help to avoid any potential issues with your order.

Step 1: There Is A Phone Number And Email Address Listed On The Website To Contact Customer Service

There is a phone number and email address listed on the website to contact customer service if a purchase does not arrive. Customer service can be reached at 1-888-205-9770 or customerservice@thredup.com.

Step 2: There Is Also A Section On The Website Where You Can Fill Out A Form To Contact Customer Service

There is a customer service contact form on the thredup website. This form can be used if a purchase does not arrive.

Step 3: The Customer Service Hours Are Also Listed On The Website

If you need to contact thredup customer service about a purchase that hasn’t arrived, you can find their customer service hours listed on the website. You can either call or chat with a customer service representative during those hours.


To Review

If you do not receive your purchase from Thredup within the expected timeframe, you should contact their customer service department. You can reach them by phone at 1-888-205-9719 or by email at help@thredup.com. Be sure to have your order number handy when you call or email so they can assist you as quickly as possible.

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