One can file a complaint against ontrac shipping by contacting the company’s customer service department. The customer service department can be reached by telephone, email, or mail. The customer service department will then investigate the complaint and take appropriate actions.
How To File A Complaint Against Ontrac Shipping
There is no specific process to file a complaint against OnTrac shipping. However, a consumer can generally file a complaint against a company by contacting the company’s customer service department and detailing the issue. If the consumer is not satisfied with the response or the issue is not resolved, he or she can then contact the Better Business Bureau (BBB) or another consumer protection agency.
-Computer -Internet access -Printer -Paper -Pen or pencil
- Wait for a response from ontrac and provide pictures if necessary
- Inform ontrac of what was damaged or lost during the shipment
- Contact ontrac customer service to initiate a complaint
-When filing a complaint against OnTrac shipping, be sure to have the following information available: -Your name -The tracking number for your package -The date of shipment -The reason for your complaint If possible, also have documentation supporting your claim.
Frequently Asked Questions
Why Is My Ontrac Package Not Moving?
Your package may be stuck in customs.
How Do I Get A Refund From Ontrac?
OnTrac offers a refund policy for customers who are not completely satisfied with their purchase. To request a refund, contact OnTrac’s customer service department.
How Do I File A Complaint With Ontrac?
If you would like to file a complaint with OnTrac, please call 1-888-ONTRAK (1-888-668-7252) and speak to a customer service representative. They will be able to help you file a complaint and provide you with additional assistance.
If you have had a negative experience with ontrac shipping, you may want to file a complaint. You can do this online or by mail. To file a complaint online, go to the ontrac website and click on “contact us.” Then, click on “file a complaint.” Follow the instructions to submit your complaint. To file a complaint by mail, send a letter to: ontrac Attn: Consumer Affairs PO Box 680013 Los Angeles, CA 90068