Did you know that grocery delivery services like Google Express and Amazon Prime Now charge a premium for same-day delivery? It’s true. It costs them more to bring your order directly to your front door, which means they charge a fee to do so.
But here’s the good news: If you purchase something through one of these services and it goes bad, or if you don’t end up liking it, you are entitled to a refund. And while most people are aware of this when they sign up for the service, there are plenty of people who forget about this detail. After all, most people just see them as an easy way to get food delivered straight to their door. But that’s not the case with everyone. So in this blog post we will explain everything you need to know about getting a refund on GoPuff.
What to Know About GoPuff Refunds
One of the most important things you need to know about GoPuff is that it’s not actually a grocery delivery service. As its name suggests, it’s more of an online marketplace where you can shop for groceries.
However, GoPuff also offers same-day delivery in select cities, which is where things get a little confusing. When you place an order with GoPuff, a third-party grocery retailer fulfills the order. So while you are placing your order through the Gopuff website, you can select a retailer. However, the retailer that fulfills the order is the one that is responsible for any refunds. Because of this, there are a few differences between GoPuff and other delivery services when it comes to refunds.
How to Get a Refund on GoPuff
Although most retailers usually have a policy in place for handling refunds, there isn’t a set standard. This means that each company has its own way of doing things and its own set of rules. Fortunately, GoPuff has very specific refund policies in place, so you can rest assured that you’re getting what you signed up for. The first thing you need to do is call Gopuff’s customer service number, which is available 24/7 at 855-434-9464.
If you prefer to use the Gopuff website, you can navigate to the support page by clicking the “Help” tab in the upper right-hand corner of the screen.
Can I get my money back on GoPuff?
The title of this section may seem like a silly question, but there are some important details that you need to be aware of when it comes to Gopuff’s refund policy. You essentially have 30 days to request a refund if you are unsatisfied with your order. However, you must contact Gopuff’s customer service department within 24 hours of placing the order to be eligible for a refund.
How long does GoPuff take to refund money?
Remember when we said that each retailer has its own policy for handling refunds? Well, that applies to Gopuff too. Because the retailer that fulfills your order is responsible for issuing a refund, there isn’t a set time frame in which you must receive your money. However, if you are using Gopuff’s “Early Access” subscription service (which is currently only available in California and New York), there is a specific timeline in which your refund must be processed. The retailer has 24 hours to refund your money, and GoPuff has 10 days to transfer the funds back to your bank account.
As you can see, getting a refund on GoPuff is relatively simple. The only thing you need to keep in mind is that you have 30 days to request a refund, and you must contact Gopuff’s customer service department within 24 hours of placing the order.
If you are unsatisfied with your order, be sure to request a refund as soon as possible so that you don’t forget. And if you want to make sure that you get what you paid for, check out our GoPuff review to see what you should know before you start shopping.