How To Get Money Back On Offerup

If you’re not happy with a purchase from OfferUp, you have 48 hours to request a refund. After that, all sales are final. To request a refund, go to the item page in the app and tap (ellipsis) > Refund. If the seller doesn’t respond to your refund request, tap Escalate to Customer Support.

4 Steps to Get Money Back On Offerup

To do so, go to your Purchases tab, select the item, and tap Request a refund.

It is important to learn how to get money back on offerup because it can help you save money. When you know how to get money back on offerup, you can get your money back if you do not want the item or if it is not what you expected. This can help you avoid losing money on items that you do not want or that do not meet your expectations.

Step 1: Get A Refund For An Item You Bought On Offerup

If you bought an item on OfferUp and it wasn’t as described, you can get a refund. To get a refund, start by messaging the seller and letting them know that you’re not happy with the item. If the seller doesn’t respond or refuses to give you a refund, you can reach out to OfferUp support and they will help you get your money back.

Step 2: If The Item Is Not As Described, You Can Get A Refund

If you aren’t happy with an item you purchased on OfferUp, you can get a refund within three days of the purchase. To get a refund, message the seller and let them know why you aren’t happy with the item. The seller will have 24 hours to respond. If they don’t respond or you can’t come to an agreement, you can request a refund through the app.

Step 3: If You Cancel The Transaction, You Will Get A Refund

If you cancel the transaction, you will get a refund. You can cancel the transaction by going to your account settings and clicking on the cancel button.

Step 4: If The Seller Does Not Ship The Item, You Will Get A Refund

If the seller does not ship the item, you will get a refund through OfferUp’s buyer protection program. To get a refund, you must first file a claim with OfferUp within 30 days of the item’s scheduled delivery date. After you file a claim, OfferUp will investigate and if they find that the seller did not ship the item, you will receive a refund for the purchase price of the item plus shipping.


Frequently Asked Questions

Can You Get Your Money Back If Scammed On Offerup?

If you are scammed on OfferUp, you may be able to get your money back through the OfferUp Resolution Center. You can also contact your payment provider (e.g., PayPal, Apple Pay, or Google Pay) to dispute the charge.

How Do I Claim Money From Offerup?

If you are the seller, you can claim your money by going to your OfferUp account, selecting the item you sold, and tapping “Claim money”. If you are the buyer, you can claim your money by going to your OfferUp account, selecting the item you purchased, and tapping “Claim money”.

Does Offerup Give You Your Money Back?

No, OfferUp does not give you your money back.

How Do I Protect Myself On Offerup?

Some common sense measures can go a long way in protecting yourself when using OfferUp (or any online marketplace for that matter). When arranging to meet someone to complete a transaction, always do so in a public place and during daylight hours. Don’t go alone – make sure to bring a friend or family member with you. Trust your gut – if something about the situation feels off, it probably is. And finally, be sure to let someone else know where you’re going and when you’ll be back.

Does Offerup Reimburse?

No, OfferUp does not reimburse.

Is Your Money Protected On Offerup?

No, OfferUp does not protect your money.


In Closing

If you’re not satisfied with an item you purchased on OfferUp, you can request a refund within 48 hours of the transaction. To do so, go to the item in your Purchases tab, tap the three dots in the top right corner, and select Request Refund.

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