How To Get Refund From Ola

If you’re not happy with your Ola ride, you can contact customer support within 24 hours of taking the ride to request a refund. Ola will review your case and may refund your fare if they determine that you had a bad experience.

5 Steps to Get Refund From Ola

Firstly, you will need to cancel your ride within the cancellation window. 2. After that, you will need to contact Ola customer care and request for a refund. 3. Then, you will need to provide your ride details and the reason for the refund request. 4. Once your refund request is approved, the amount will be credited to your account within a few days.

It is important to learn how to get a refund from Ola because this can help you if you are ever unhappy with a purchase. Additionally, it is important to know how to get a refund from Ola so that you can be sure that you are getting your money back if something goes wrong.

Step 1: Go To ‘My Orders’ In The Ola App

If you need to get a refund from Ola, you can follow these steps: 1. Go to ‘My Orders’ in the Ola app 2. Select the relevant order for which you wish to get a refund 3. Tap on ‘Get Refund’ 4. Enter your bank account details 5. You will receive the refund in your bank account within 7-10 days

Step 2: Select The Ride For Which You Want A Refund

To get a refund from Ola, you will need to select the ride for which you want a refund from the list of rides in your account. After selecting the ride, you will need to enter your contact information and the reason for the refund request. Ola will then review your request and provide a decision within 5 business days.

Step 3: Cancel The Ride

If you wish to cancel your ride and receive a refund, you may do so by following these steps: 1. Tap on the ‘Cancel Ride’ button in the app. 2. Select the reason for cancelling the ride. 3. A cancellation fee will be charged and displayed upfront. 4. Tap on ‘Confirm’ to cancel the ride.

Step 4: A Refund Request Will Be Generated Automatically

If you’re not happy with your Ola ride, you can easily request a refund through the app. Simply open the app, go to your recent ride history, and select the ride you’d like to be refunded for. A refund request will be generated automatically and you should receive your refund within a few days.

Step 5: Once The Refund Is Processed, The Amount Will Be Credited To Your Ola Money Account/Original Mode Of Payment

Once the refund is processed, the amount will be credited to your ola money account/original mode of payment. This generally takes 3-5 working days. You can check the status of your refund by going to the ‘Payments’ section in the Ola app.


Frequently Asked Questions

How Do I Report A Problem With Ola?

If you encounter a problem with Ola, you can report it through the app by tapping on the ‘Report a Problem’ option in the ‘Help & Support’ section. You can also reach out to Ola’s customer care team at 1-860-233-2266.

How Can I Send Message To Ola?

To send a message to Ola, open the app and go to the ‘Profile’ section. Tap on the ‘Settings’ icon and select ‘Send Feedback’. Enter your message and tap ‘Send’.

How Can I Get My Money Back From Ola Cabs?

If you’re not happy with your Ola cab ride, you can contact customer service to request a refund. You’ll need to provide your ride details and the reason for your request. If your refund is approved, the amount will be credited to your account.

How Can I Get Ola By Email?

There is no specific email address for Ola, but you can reach customer support by emailing help@olacabs.com.

Taking Everything Into Account

There are a few ways to get a refund from Ola. You can either contact the customer service team and request a refund, or you can process the refund through your bank. If you contact Ola customer service, they may ask you to provide proof of purchase or bank account information. If you process the refund through your bank, you will need to provide your bank account number and the name of your bank.

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