Did you get banned from Uber Eats? It happens. Whether it be for violating the terms of service, spamming users with promotional content, or any other reason—at some point, most every delivery driver will get banned from Uber Eats. Unfortunately, getting banned can also be a permanent state.
Unless you can prove to Uber that you’re a changed character (or at least someone who won’t spam users again), they won’t lift the ban on your account.
Even if you are willing to go back to square one and not spam users again, there isn’t an easy way to unban yourself on the app once you’ve been permanently banned.
However, there are ways to get around this unfortunate situation so that your future prospects as an Uber Eats driver aren’t ruined forever. Keep reading for some helpful suggestions on how you might be able to lift your own personal ban from Uber Eats so that you can continue working as a delivery driver again in the future.
Double Check the Reasons You Were Banned
The most basic step you can take towards getting unbanned from Uber Eats is to review the reasons you were banned in the first place.
In order to do this, you’ll have to have access to your account so that you can view the section where Uber Eats lists all of your ban reasons.
If you don’t have access to your account, you can also see what reasons you were banned by searching for the appeal form on Uber’s general driver support website.
If you want to increase your chances of reinstatement, it’s important that you understand the reasons you were banned so that you can try to correct them as much as possible. It may also be helpful to review other drivers’ bans to see if they violated the same rules and were also punished. This may provide some insight into what you can do to avoid any future bans.
Generally, Uber Eats bans drivers for one of two reasons: they violated the terms of service, or they violated the Uber Eats promotional content policy.
How To Get Unbanned From Uber Eats
Appeal to Uber Support
If you’ve double checked the reasons you were banned and corrected them, the next step in unbanning yourself is to appeal to Uber’s support team. You can do this by visiting Uber’s General Driver Support page and clicking on the “Appeal your suspension” link. There, you can enter your email address and the details of your ban, and Uber’s support team will review your account and consider lifting your ban if they see fit.
Keep in mind that if you violated the terms of service or the Uber Eats promotional content policy, you’ll likely only be unbanned if Uber sees that you’ve changed your ways and won’t repeat the same mistakes again. If you violated another rule, such as spamming users, you may be unbanned if you’re willing to go back to square one and avoid spamming again.
Try a Different User ID
If you’ve corrected the reasons you were banned and appealed to Uber support but are still being denied the chance to unban yourself, you can try creating a new Uber Eats account with a different user ID. This may work if your other account is permanently banned and you’re not willing to change the ways you operate as a delivery driver.
Keep in mind that you’ll have to start from square one as a new driver, so if you’re appealing a ban, this option may not be for you because it takes much longer to start making money.
If you’re trying to unban a banned account, you’ll want to choose a new user ID as far removed from your original one as possible. This way, Uber support will see that it’s a new account, not a banned one, and they’ll lift the ban on your old account so that you can resume working as a delivery driver again.
Start a New Account From Scratch
If you’re willing to go back to the beginning and start a new Uber Eats account, you may be able to unban yourself and reopen your old account at the same time.
To do this, you’ll have to start a new Uber Eats account with a new user ID that is completely unrelated to your old one. Make sure that you don’t use the same email address or name as you did with your old account, and make sure that you don’t use any of the same referral codes.
Once you’ve created a new account, you can appeal the ban on your old account and ask Uber support to unban it so that you can reopen it and use it again.
Try Again With a Different Uber Eats Promo Code
If none of the above methods work, you can try again with a different Uber Eats promo code. Many drivers who have been permanently banned from Uber Eats have had success being unbanned by simply using a new promo code and following the rules. This isn’t a guarantee that you’ll unban yourself, but it’s worth a shot if you’ve tried everything else and are still being rejected.
If you’re going to try again, make sure you use a different name and email address with the new promo code so that Uber support can see that you’re a new driver and not simply trying to unban yourself again with the same code.
Getting banned from Uber Eats is always disappointing, but there are ways to get around it so that you can continue working as a delivery driver in the future.
At the very least, you can try again with a new promo code or a different name so that Uber support can see that you’re a new driver and not someone trying to unban themselves again with the same code. Double check the reasons you were banned, appeal to Uber support, and follow any other suggestions above to get back on the road as soon as possible.