How To Pick Up Uhaul After Hours

Have you ever needed to pick up your Uhaul after hours? Perhaps you’re moving, or maybe the truck is being rented for a one-time job. In either case, you might be wondering how to pick up your Uhaul after hours.

After hours pickups can be tricky if you’re not prepared. After all, Uhaul doesn’t keep regular business hours like other businesses. And because of this, we recommend that customers check their account and contact information before attempting an after-hours pickup. However, if your account and contact info are current, there are several ways to get the keys to your rental truck whenever it’s convenient for you. Let’s take a look at some options:

By Phone

If you’re picking up your Uhaul after hours by phone, contact the customer service centre. Be sure to have the following information handy:

  • Location of your Uhaul rental: This can be found in your account’s “Location & Hours” tab. If you don’t know the exact address, be sure to have the cross streets.
  • Date of your rental: This can be found in your account’s “Rental History” tab, along with the “Rental Expiration” date.
  • Pickup and Delivery Type: This information can be found in your account’s “Pickup and Delivery History” tab.
  • Your name, address, phone number, and email address.

Using a Virtual Reservation Code

If you booked your Uhaul online, you’re in luck: You’ll have a Virtual Reservation Code (VRC) on your receipt, which allows you to pick up your Uhaul anytime, day or night.

Simply go to your Uhaul account and enter your VRC. If it’s valid and the reservation is still active, you’ll be given the address of the truck.

If you don’t have a receipt with your VRC, don’t worry: You can still use the VRC. Simply go to your Uhaul account, click “Virtual Reservation Code,” and enter the rental date and rental type. If it’s valid and the reservation is still active, you’ll be given the address of the truck.

By Email

If you don’t have access to your account, you can still pick up the truck after hours using an email sent from your account.

First, open your “Uhaul Rental Confirmation” email and click the link to “Launch Reservation.” Then, enter your name, address, phone number, and email address. You’ll be sent a code that looks like this: “ABC-1234”. Once you have the code, you can call the customer service centre and give them the code. They’ll give you the address of your Uhaul.

In Person With a Backup Option

If you’re not comfortable picking up the truck after hours by phone or email, you can still do it in person. Simply head to your nearest Uhaul store and ask to pick up your truck. However, if your account is inactive or you’re picking up the truck for someone else, you’ll need a copy of their photo ID to prove you’re authorized to pick up the truck. You should also have the VRC or reservation number. If you have both, the store employee will give you the address of the truck.

If you don’t have a VRC or reservation number, you can still pick up the truck in person, but you’ll need a copy of the authorized person’s photo ID. You’ll also need to contact the customer service center and request the address.

With a Lock Box Key

If you’re picking up an Uhaul for someone else and you have the key to the lock box where the key is stored, you can pick up the truck after hours. Simply go to your nearest Uhaul store and ask to pick up the truck. If you don’t have the key to the lock box, you can still pick up the truck after hours, but you’ll need a copy of the authorized person’s photo ID. You’ll also need to contact the customer service centre and request the address.

Unexpected Situations

If you’re in the middle of a move and your truck breaks down, you can call the customer service centre and request to be towed to a closer location. Be sure to have the following information handy:

The location of your Uhaul rental: This can be found in your account’s “Location & Hours” tab. If you don’t know the exact address, be sure to have the cross streets.

  • Your name, address, phone number, and email address.
  • The type of Uhaul rental.
  • The VRC or reservation number, if applicable.
  • The name of the person who booked the reservation.
  • The phone number of the person who booked the reservation.
  • The approximate time of the breakdown, along with the reason for the breakdown.

Wrapping Up

If you’re ever in a situation where you need to pick up your Uhaul after hours, you can use one of the methods above. However, we suggest checking your account and contact information before attempting an after-hours pickup. If there are any updates or corrections that need to be made, now is the time to do it. After all, the last thing you want to do is attempt an after-hours pickup only to find out you can’t pick up the truck because your contact information is outdated or incorrect.

Leave a Comment