Instacart is a popular grocery delivery app that allows users to shop for and have their favorite items delivered directly to their homes in as little as an hour. While it’t uncommon to receive items you didn’t order on Instacart, it happens from time to time. Thankfully, there are a few different ways you can return these items so that your next shopping trip on the app goes more smoothly. If you want to learn how to return items on Instacart, keep reading for the details.
Try Before You Buy
Before you try to return a box of paper towels or a can of salmon, make sure that you actually want to keep the item. A lot of people order items on Instacart just to make sure that they’re the right size or that they work as intended. If you’re not sure whether or not you want to keep the item, try out the product before you return it. The worst case scenario is having to throw away an item that you’ve already used. If you do decide that you want to return the item, make sure that you have the original packaging. Otherwise, you may be charged a restocking fee by the retailer. This restocking fee could cost you anywhere from $5 to $20.
7-Day Return Window
Some retailers, like Whole Foods and Costco, give you a 7-day window to return items without a reason. You can return any item that you bought from any of these retailers within 7 days of purchasing it. You can return items from these retailers by going online, finding the item you want to return, and then printing the return label. Be sure to check your next Instacart order to see if there are any items that you want to return. Unlike returning items purchased on Amazon, you can’t return items bought on Instacart within 30 days. However, you may be able to get a refund for your item if the app is having issues or if there’s something wrong with your order.
Exceptions to the Rule
There are a few situations in which you can’t return items on Instacart. The first is if you don’t have the original packaging. The retailer will want to send the item back to the warehouse, so you won’t receive a refund. The second is if the item has been used or consumed. For example, if you ate all of the salmon in the can or you used all of the paper towels, you won’t be able to return either item. Lastly, if you don’t have proof of purchase, you won’t be able to get a refund. While you can still return the item, you may have to prove that you made the original purchase.
How to Return Instacart Items
If you have a few items that you want to return, you can put them in a separate bag. Make sure that the items are clean and that they don’t have any holes. Once you’re done, attach the bag to your cart. You can also click on the bag icon on the app and then click on “return items.” You’ll then be taken to a screen where you can select the items that you want to return. You’ll be given the option to select “return all items” or to select individual items that you want to return.
What to Expect When Returning Instacart Items
If you’re returning items on Instacart, you may receive either a refund or a store credit. If you receive a store credit, keep in mind that it will expire in 30 days. You can either use the store credit towards your next order or you can buy a gift card at a discounted rate. If you return certain items, like alcohol or certain foods, you may have to get a refund. For these items, you may have to provide a valid ID. If you’re returning items to a warehouse, you may have to wait a few days to receive your refund. If you’re returning items to a store, you should be able to get a refund right away.
If you aren’t happy with the items that you receive on Instacart, don’t keep them. Instead, return them as soon as possible so that you can use the store credit or the money that you get from the retailer. When you’re shopping online, you can’t try an item on or see how it really looks. Before you decide to keep the item, try it out. And if you’re not happy with it, return it!