Turo is a car sharing platform that allows individuals to rent out their personal vehicles to travelers.
As a car-owner on Turo, one of the most important indicators of success is customer reviews. Whether you are just starting out or have been with the company for a while, feedback from customers is essential to gauge how you are doing. So, let’s look at how you can easily see your reviews on Turo.
How To See Your Reviews On Turo As A Host
If you’re a Turo host, you’ll want to keep an eye on your reviews.
To view them, simply log into your Turo account and access the Host Dashboard. Here, you will find a “Reviews” tab that lists all of the reviews that have been written about your car and service. You can sort your reviews by date or rating and view the full review by clicking on it.
If you’d like to respond to a review, simply click on the “Respond” button next to it. It’s important to note that some reviews may be hidden from the public due to containing sensitive or personal information, but they will still be visible in your Host Dashboard.
How To See Your Reviews On Turo As A Guest
As a Turo guest, you have the opportunity to leave a review for any trip you take. To view your reviews, log into your Turo account and access the “Trips” tab. Here, you can see a “Write a review” button next to each of your past trips.
If you haven’t written a review yet, click on the button and you will be taken to a page where you can write it and rate the host and vehicle. If you’ve already written a review, simply click on the button to view it. You’ll also be able to see any responses from the host when viewing your reviews.
Can Turo Guest see the Rating of the Host?
Turo allows travelers to explore the world by renting vehicles directly from individual hosts. To ensure a positive and respectful community, guests are encouraged to communicate with their host and rate each other’s experiences after they complete their trip—but there’s an interesting catch! Guests will only be able to see how their host rated them once they’ve left a review of own or time runs out for them do so. It may seem like one-sided feedback at first glance but this system ensures that everyone is held accountable in creating meaningful connections on Turo.
Seeing customer reviews on Turo is an important part of being successful as a car owner with this platform. With these two simple methods, accessing your reviews has never been easier!
Whether you prefer using their app or website or would prefer receiving email notifications instead, there is something here for everyone! By taking advantage of these features, keeping track of customer feedback will become a breeze and help ensure the success of your business through Turo!